FAQ
Our AQI Promise to You
If you have any questions about using this store or our products please contact us and we promise we will do everything we can to assist you.
If for any reason you are unhappy with the quality of your purchase, please contact us immediately and you may return the products for refund or exchange within 30 days of purchase.
Item Availability
We make every effort to maintain sufficient stock of items on our website; however, we may run out of stock of popular items. We also work to ensure that when you place an order online, the item is also available at the time of shipping. If an item is out of stock, we will notify you via e-mail and any changes to your order will be reflected in your order total.
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You can return your purchase for up to 30 days from the purchase date.
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Products must be in the condition you received them and in the original box and/or packaging.
- Once your return is received and inspected by our center (usually within 72 hours of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment within 7 days. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Once we have received your payment, your order will usually be dispatched within 24 hours and you will receive an email confirmation once it ships.